PROCESS ANALYTICS

See your performance at a glance to better streamline your workflows

Have greater visibility on tickets and tasks and uncover points of friction to understand exactly which actions you need to take to improve operations

FREE 10 HOURS
OF PILOT SUPPORT
See your performance at a glance to better streamline your workflows

How it Works

Steer's Process Analytics provide Admin Builders, and Users with visual representations of how processes are performing and what needs improve productivity

Easily Check Status Summaries

Easily Check
Status Summaries

Have an overview of how much tickets are pending and how much have been accomplished

Gain Insight from Cycle Times

Gain Insight
from Cycle Times

See the average time spent accomplishing tasks and identify roadblocks to optimize delivery times

Key Features

Steer makes it easier for Builders to track the movement of your workflows so you can optimize them to address orders and requests faster and more effectively

Workflow Status Overview

Workflow Status Overview

Instantly see an overview of the statuses of the tickets in the workflow, whether they have been approved, are pending, or rejected to quickly address items that need action
Average Cycle Time per Ticket

Average Cycle Time per Ticket

Get to see how long it takes for a ticket to be resolved to gauge whether the flow needs improvement or needs to maintain its performance

Average Cycle Time per Lane

Average Cycle Time per Lane

Gain insight on how long it takes for a ticket to move from one lane to another. Easily analyze process bottlenecks and apply changes to the workflow to speed up ticket resolution

100% customizable -
no coding needed

Want something custom-built but don’t want the cost, headache, and waiting time of building software from scratch?
Steer is here to help!

FREE 10 HOURS
OF PILOT SUPPORT

Explore the different modules inside
our no-code platform

Build an app fully integrated to your backend in weeks. No engineers needed.

About Steer

Steer offers an all-in-one software for commercial & residential HVAC, construction, plumbing and other field service businesses. Features include Marketing & Sales, Operations, Customer Service, and Reporting. Everything in Steer is fully customizable, no coding required.

Steer helps companies in four areas – grow sales through better lead generation & selling tools,​ boost operations in the field or at the HQ,​ create unbeatable customer experiences,​ and generate actionable insights in real time.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and is a Microsoft Gold Partner for Application Development and Cloud Platform.