AUTOMOTIVE REPAIR & MAINTENANCE SERVICES

Drive productivity & customer satisfaction

Modernize your automotive repair and maintenance operations and mechanic dispatch management via always-on auto repair shop software

Connect your customers and mechanics
to your auto shop anytime

Yield higher team performance and improve customer experience
through mobile & web field service management solutions​

Boost Field Staff Productivity​

Boost Field
Staff Productivity​

40% Improvement in
technician productivity​

Streamline Work Order Processing​

Streamline Work Order Processing​

20% Increase in service
response time​

Enhance Customer Satisfaction​

Enhance Customer Satisfaction​

20% Increase in first-time fix rate​
95% Rate for meeting SLAs​

Have an on-demand booking solution for auto repair & maintenance services

ONLINE BOOKING

Have an on-demand booking solution for auto repair & maintenance services

Enable customers to file for a service request by filling out a custom form on your website or via a custom mobile app

  • Allow on-the-fly booking of services

  • Enable clients to upload images and documents

  • Send notifications via email, in-app, or SMS

  • Ensure job completion using E-signature capabilities

Act on work orders faster and more efficiently than ever

WORK PROCESS MONITORING

Act on work orders faster and more efficiently than ever

Assign work orders to the right staff, instantly get real-time status updates, know where field workers are dispatched, and track SLA compliance

  • See entire job and customer information

  • Create work orders and assign technicians

  • Manage team schedule by assigning date and time of work on available days

Capture field productivity and work status as it progresses

MOBILE/TABLET APP

Capture field productivity and work status as it progresses

The Steer Mobile extension app enables staff to: ​

  • Log start and end time for work orders

  • Accomplish checklists for each service​

  • View repair history per equipment​

  • Take a photo to show proof of completion, and​

  • Access manuals ​while in the field

Never miss sending another invoice again

SERVICE TO INVOICING HANDOVER

Never miss sending another invoice again

Swiftly get up-to-date and accurate service information to invoice clients faster​

  • Get prompted as soon as a work order is done

  • Track time and additional expenses for work orders

  • Attach invoice as soon as available

  • Notify clients of pending payments for HVAC repair or maintenance services

Streamline your entire auto shop repair & maintenance operations
starting at $50/month

Other Things You Can Have Inside Steer

Other Things You Can Have Inside Steer

Steer’s Field Service Management solution can help you manage your Auto Repair  Shop operations in many ways:

  • Contractor Management​

  • Customer Database​

  • Invoicing Integration​

  • Service Contract Management​

  • Sales Pipeline Management​

  • New Customer Onboarding​

  • Procurement Management​

  • Collection Management​

  • IoT Add-Ons

Frequently Asked Questions

About Steer

Steer helps companies like yours transform the way you do business through ordering & fulfillment automation.

We envision a world where your customers love your brand because you provide them with seamless and pleasant experiences through 24/7 access to products and services and transparent & convenient payment. At the same time, our platform helps you achieve smooth-like-butter operations supported by reduced waste & costs, better scalability, and higher profitability.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and  is a Microsoft Gold Partner for Application Development and Cloud Platform.