AUTOMOTIVE REPAIR & MAINTENANCE SERVICES

Drive productivity & customer satisfaction via web & mobile solutions

Modernize your automotive repair and maintenance operations and mechanic dispatch management via always-on auto repair shop software

Connect your customers and mechanics to your auto shop anytime

Yield higher team performance and improve customer experience through mobile & web field service management solutions​

Boost Field Staff Productivity​

40% Improvement in technician productivity​

Streamline Work Order Processing​

20% Increase in service response time​

Enhance Customer Satisfaction​

20% Increase in first-time fix rate​
95% Rate for meeting SLAs​

ONLINE BOOKING

Have an on-demand booking solution for auto repair & maintenance services

Enable customers to file for a service request by filling out a custom form on your website or via a custom mobile app

  • Allow on-the-fly booking of services

  • Enable clients to upload images and documents

  • Send notifications via email, in-app, or SMS

  • Ensure job completion using E-signature capabilities

WORK PROCESS MONITORING

Act on work orders faster and more efficiently than ever

Assign work orders to the right staff, instantly get real-time status updates, know where field workers are dispatched, and track SLA compliance

  • See entire job and customer information

  • Create work orders and assign technicians

  • Manage team schedule by assigning date and time of work on available days

MOBILE/TABLET APP

Capture field productivity and work status as it progresses

The Steer Mobile extension app enables staff to: ​

  • Log start and end time for work orders

  • Accomplish checklists for each service​

  • View repair history per equipment​

  • Take a photo to show proof of completion, and​

  • Access manuals ​while in the field

SERVICE TO INVOICING HANDOVER

Never miss sending another invoice again

Swiftly get up-to-date and accurate service information to invoice clients faster​

  • Get prompted as soon as a work order is done

  • Track time and additional expenses for work orders

  • Attach invoice as soon as available

  • Notify clients of pending payments for HVAC repair or maintenance services

Streamline your entire auto shop repair & maintenance operations
starting at $50/month

Other Things You Can Have Inside Steer

Steer’s Field Service Management solution can help you manage your Auto Repair  Shop operations in many ways:

  • 3rd-Party Contractor Management

  • eCommerce & Installation Management​

  • Contract Management

  • Sales Pipeline Management

  • New Customer Onboarding

  • Collection Management

  • Procurement Management  

Frequently Asked Questions

What is an Automotive Repair & Maintenance solution?

Does Steer have an Automotive Repair & Maintenance solution?

Is the Steer Automotive Repair & Maintenance solution accessible via mobile?

Is Steer hard to learn?

What other industries can use a field service management solution?

What is an Automotive Repair & Maintenance solution?

An Automotive Repair & Maintenance solution is used by auto repair shop owners and their staff to organize and manage auto repair and maintenance operations. It is a platform that helps with service request management, mechanic dispatch management, field reporting, invoicing, and more. Having an Automotive Repair & Maintenance solution enables companies to run their business more efficiently and helps boost productivity and visibility across the team.

About Steer

The Steer Team seeks to help you create enormous business value – along with creating potentially life-changing experiences for customers.

We at Steer envision a world where innovators like you are not restricted by the inability to write code in order to create impactful digital solutions.

We have built a platform that allows you and your team to create and experiment with powerful digital solutions that address business challenges, create great customer experiences and cater to new markets that were not viable before. We strive to work with you to build a better world - one digital solution at a time.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and is ISO-certified in Quality Management Systems and in Information Security Management Systems. BlastAsia is also a Microsoft Gold Partner for Application Development and Cloud Platform.

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QuickReach Pte Ltd

68 Circular Road, #02-01, Singapore 049422

QuickReach Inc.
L29 Joy Nostalg Center

17 ADB Avenue, Pasig City,

Philippines 1605