in partnership with

AUTOMOTIVE REPAIR & MAINTENANCE SERVICES

Drive productivity & customer satisfaction via web & mobile solutions

Modernize your automotive repair and maintenance operations and mechanic dispatch management via always-on auto repair shop software

Connect your customers and mechanics to your auto shop anytime

Auto shop companies juggle multiple work orders and inquiries daily. With this, automotive repair and maintenance companies are now turning to auto repair shop software not only to improve customer service but also to manage mechanics on the field.

Steer empowers auto repair shops to improve and simplify operations via an online field service management solution that streamlines services and improves customer experience and team performance.

TOP BENEFITS FOR AUTOMOTIVE REPAIR & MAINTENANCE SERVICES

  • 40% Improvement in technician productivity​

  • 20% Increase in first-time fix rate​

  • 15% Reduction in travel and overtime costs​

  • 20% Increase in service response time​

  • 95% Rate for meeting SLAs

ONLINE BOOKING

Have an on-demand booking solution for auto repair & maintenance services

Enable customers to file for a service request by filling out a custom form on your website or via a custom mobile app

  • Allow on-the-fly booking of services

  • Enable clients to upload images and documents

  • Send notifications via email, in-app, or SMS

  • Ensure job completion using E-signature capabilities

WORK PROCESS MONITORING

Accomplish work orders faster and more efficiently than ever

Assign work orders to the right mechanic, instantly get real-time status updates, know where field workers are dispatched, and track SLA compliance

  • See entire job and customer information

  • Create work orders and assign technicians

  • Manage team schedule by assigning date and time of work on available days

MOBILE/TABLET APP

Capture field productivity and work status as it progresses

The Steer Mobile extension app enables staff to: ​

  • Log start and end time for work orders

  • Accomplish checklists for each service​

  • View repair history per equipment​

  • Take a photo to show proof of completion, and​

  • Access manuals ​while in the field

SERVICE TO INVOICING HANDOVER

Never miss sending another invoice again

Swiftly get up-to-date and accurate service information to invoice clients faster​

  • Get prompted as soon as a work order is done

  • Track time and additional expenses for work orders

  • Attach invoice as soon as available

  • Notify clients of pending payments for HVAC repair or maintenance services

Streamline your entire auto shop repair & maintenance operations
starting at $50/month

Other Features Inside Steer

STREAMLINED INVENTORY TRACKING

Keep tabs of toolbox, parts, and consumables released and get notified if you’re running out of certain items

INSTANT VIEW OF METRICS

Get up-to-date reports on various metrics that you follow such as SLA compliance, inventory levels, attendance, etc.

BARCODE/QR CODE SCANNING

Remove manual data entry through smart scanning of barcodes or QR codes directly from the staff’s mobile app

INTEGRATION WITH ACCOUNTING SYSTEMS

Connect Steer to your accounting system to generate invoices faster and with minimal errors

Other Use Cases

  • 3rd-Party Contractor Management

  • eCommerce & Installation Management​

  • Contract Management

  • Sales Pipeline Management

  • New Customer Onboarding

  • Collection Management

  • Procurement Management  

Introductory Prices:

Standard License & External Access Add-On​

Starter Pack

Standard License; Ideal for Internal Team Members

STARTS AT

$10/internal user/month

ANNUAL BILLING

Minimum 5 users

($10 per month per additional user)

Monthly billing also available

FEATURES

  • Shared cloud hosting with dedicated database

  • Access to unlimited number of processes

 

  • Inclusive of process design, work management, and reports modules

 

  • Inclusive of Steer web app and mobile app

SERVICES

  • Knowledge base Access

  • Chat Support & Ticketing

External Access Add-On

Ideal for external users and integration

STARTS AT

$0.1/request

SINGLE UPFRONT PAYMENT

Minimum block of 2,500 requests for $250.

Each block valid for 12 months.

Additional blocks can be purchased as required.

FEATURES

  • Applicable to interactions with external users (customers, partners, or vendors)

  • Applicable to interactions with 3rd-party apps (for API integration)

About Steer

The Steer Team seeks to help you create enormous business value – along with creating potentially life-changing experiences for customers.

We at Steer envision a world where innovators like you are not restricted by the inability to write code in order to create impactful digital solutions.

We have built a platform that allows you and your team to create and experiment with powerful digital solutions that address business challenges, create great customer 

experiences and cater to new markets that were not viable before. We strive to work with you to build a better world - one digital solution at a time.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and is ISO-certified in Quality Management Systems and in Information Security Management Systems. BlastAsia is also a Microsoft Gold Partner for Application Development and Cloud Platform.

QuickReach Pte Ltd

68 Circular Road, #02-01, Singapore 049422

QuickReach Inc.
L29 Joy Nostalg Center

17 ADB Avenue, Pasig City,

Philippines 1605

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