Companies in the automotive industry are facing extraordinary change. The pandemic has accelerated the way these companies deliver services to their customers and manage their internal operations. There is a mad rush to quickly adapt and improve the way they do business to ensure business continuity, become resilient in dynamic times, and become ready to face anything in the future.
While most have started enabling customers to book services online, this is a mere temporary fix to what needs to be a longer-term strategic shift. Not only should companies provide digital self-service options to their customers, but they should also empower their operations teams, technicians, and other employees with digital tools to do their work efficiently. The true challenge is to transform businesses not only to exceed customer and internal stakeholder expectations, but also to prepare for an uncertain future.
To help automotive and heavy equipment companies navigate this crisis, we have created this e-book where we discuss the key trends in the industry and showcase some of the key factors in helping them choose the best digital solutions to enhance customer experiences and boost efficiency without breaking the bank.
While this e-book is primarily for business managers and leaders of
companies in the automotive and heavy equipment industry, we are certain that digital transformation professionals & consultants, IT managers, and students will all benefit from the concepts presented in this e-book:
- The automotive industry – A growing sector with the need to go digital
- Operational excellence and customer service: The next frontiers in the automotive industry
- The business case for investing in automation for your company in the automotive industry
- Getting started with automation for your company in 3-easy steps
Steer helps companies like yours transform the way you do business through ordering & fulfillment automation.
We envision a world where your customers love your brand because you provide them with seamless and pleasant experiences through 24/7 access to products and services and transparent & convenient payment. At the same time, our platform helps you achieve smooth-like-butter operations supported by reduced waste & costs, better scalability, and higher profitability.
Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and is a Microsoft Gold Partner for Application Development and Cloud Platform.