To remain competitive, automotive dealers and service providers have to manage various business activities to meet the demands from customers.
Whether it is to handle inquiries at scale, establish a service booking and scheduling process, or simplifying branch stock replenishment and transfers, Steer enables you to instantly build solutions that fit your unique processes like a glove instead of facing the high cost and high risk related with ground-up software development.
Digitize, automate, and integrate your company’s unique sales and post-sales service management processes
Featured Solution Templates
Chat Bot-Enabled Customer Service
Enable customers to instantly get answers to the most frequently asked questions or update their contact information via chat bot on your social media page or instant messaging account
Replenishments & Transfers
Empower branches to easily request for units or parts and have the ability to decide whether to pick the inventory from the central warehouse or do a transfer from another branch
Pick & Pack to Dispatching
Provide warehouse staff with the right checklist to do their pick & pack activities before handing over to in-house or 3rd-party logistics team for delivery to your customer or branch
Get full visibility of technician- branch- and warehouse-level inventory information in order to guide planning purchasing, replenishment, and logistics decision-making processes
Service Order Processing
Provide customers with a convenient way of booking maintenance or request services via web/mobile and streamline technician scheduling & job assignment
Empower technicians in the field or in the repair facility with the right checklist to ensure service quality, including access to manuals and photo uploads for proof of completion