NO-CODE CASE STUDY: FACILITIES MANAGEMENT

Automating facility service ordering and fulfillment   

Updater Services Ltd. (UDS) uses Steer to create digital solutions that help them deliver the best facilities management services across all industries and accelerate effectiveness and productivity in facilities management operations

Solution Overview

Time savings on service fulfillment

Name

Facilities Management

Business Value

Efficient service ordering

Development Time

Less than 1 month

Functionality

App accessible by customers and maintenance teams for service requests and fulfillment

Visibility on work orders

Like UDS, digitally transform your facilities management processes fast and easy with Steer

KEY POINTS

> UDS is India's biggest integrated facilities management and business support services company. A company of 40,000 employees spread across the country, UDS manages 150 million sq. ft. of space with its strong network of workforce

> In ensuring the delivery of premium services across all industry verticals, UDS leverages the latest state of art technologies

> One of its key initiatives is to constantly improve customer experience by creating a seamless service ordering and fulfillment process

> In a matter of days, UDS was able to create their own facilities management app for the customers and teams to use in ordering services and in tracking the progression of work orders

> This provided better channel for customers to request for different services and an improved way of assigning tasks and deploying workforce 

About Steer

Steer helps companies like yours transform the way you do business through ordering & fulfillment automation.

We envision a world where your customers love your brand because you provide them with seamless and pleasant experiences through 24/7 access to products and services and transparent & convenient payment. At the same time, our platform helps you achieve smooth-like-butter operations supported by reduced waste & costs, better scalability, and higher profitability.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and  is a Microsoft Gold Partner for Application Development and Cloud Platform.

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