CASE STUDY: SERVICE MANAGEMENT

Accelerating automation in IT operations

D&L Industries uses Steer Platform to create solutions that digitize and automate day to day IT preventive maintenance activities, ensuring efficient IT infrastructure monitoring and visibility on overall IT health

Solution Overview

Consolidated database of IT information

Name

IT Checklist

Business Value

Efficient IT infrastructure monitoring

Functionality

App accessible to IT Personnel to log daily infrastructure status and generate reports

Visibility on IT health

Like D&L, go fully digital and simplify the way you do business with Steer

KEY POINTS

> D&L Industries is a Filipino company engaged in product customization and specialization. D&L manufactures various products, ranging from food ingredients, chemicals for personal and home care use, raw materials for plastic, and aerosol products.

> In ensuring that processes are efficient within the business, D&L sought to improve its preventive maintenance process for its IT infrastructure.

> Using Steer, D&L digitizes and automates day to day IT infrastructure preventive maintenance checks that used to involve paper documentation of the devices' current status.

>Through the solutions built on Steer, paper forms are eliminated from the process. The solution paved way to a  more organized operations with centralized data, report generation, and real-time visibility on overall IT health of the company.

About Steer

Steer helps companies like yours transform the way you do business through ordering & fulfillment automation.

We envision a world where your customers love your brand because you provide them with seamless and pleasant experiences through 24/7 access to products and services and transparent & convenient payment. At the same time, our platform helps you achieve smooth-like-butter operations supported by reduced waste & costs, better scalability, and higher profitability.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and  is a Microsoft Gold Partner for Application Development and Cloud Platform.

APP BUILDER

ADVANCED FEATURES

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INTERFACE

FIELD SERVICE MANAGEMENT

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QuickReach Pte Ltd

68 Circular Road, #02-01, Singapore 049422

QuickReach Inc.
L29 Joy Nostalg Center

17 ADB Avenue, Pasig City,

Philippines 1605