Automate conversations and transactions via chatbots
Adding chatbots to your digital solutions built on Steer enables you to be actively interact with customers, vendors, or employees wherever they may be at any time of the day be it in social media or your mobile application
Be available 24/7
Regardless of time and the volume of people contacting you, chatbots can simultaneously respond to multiple messages instantly
Provide 100% customer satisfaction
Program your chatbot to treat customers in the most polite and perfect way that is true to your brand and quality of service
Do more in less time
Chatbots can take on repetitive tasks that helps you save time and allows staff to focus on higher-value tasks
Chatbot Business Applications
and Use Cases
Have 24/7 customer support
Simultaneously create proactive interactions among your current and prospect customers through chatbots especially in assisting them with their questions about your products and services
Upgrade eCommerce experiences
Apart from making it easier to get service and product information from you, chatbots may also be programmed to let customers know about your latest discounts and promotions that does not only raise brand awareness but may lead to more sales
Redefine employee relations
Empower your departments, such as HR, Finance or IT, to connect with your employees efficiently whether it’s about enrolling in benefits, discussing reimbursement policies, or completing training. Chatbots can help departments accommodate high-volume requests and assist employees whenever needed
Technology Partners
