ELEVATOR & ESCALATOR MRO SERVICES

Boost field productivity to
do more in less time via web & mobile solutions 

Digitize and automate your elevator and escalator repair and maintenance operations and dispatch management through an elevator and escalator MRO software built on Steer

Top Benefits of Elevator and Escalator MRO Software

Yield higher team performance and improve customer experience through mobile & web field service management solutions​

Boost Field Staff Productivity​

40% Improvement in technician productivity​

Streamline Work Order Processing​

20% Increase in service response time​

Enhance Customer Satisfaction​

20% Increase in first-time fix rate​
95% Rate for meeting SLAs​

MOBILE APP FOR TECHNICIANS

Capture field productivity and work status as it progresses

The Steer Mobile extension app enables auto repair shop staff to: ​

  • Accomplish checklists for elevator and escalator MRO service​s 

  • Upload service-related files and images

  • Access manuals and videos ​while in the field

SERVICE DISPATCH MANAGEMENT

Accomplish work orders faster and more efficiently than ever

See all field staff’s schedules across the day/week so you can assign work more efficiently​. Get a snapshot of all the ongoing tasks and get instant status updates of each stakeholder​

  • Manage team schedule conveniently and assign date and time of work on available days

  • See entire job and customer information

  • Monitor SLAs of various field work

  • Track location of each field worker real-time*

MOBILE APP FOR CUSTOMERS

Have an on-demand booking solution for elevator and escalator MRO services

Enable customers to file for a service request by filling out a custom form on your website or via a custom mobile app​

  • Allow online booking of elevator and escalator maintenance or repair services

  • Send notifications on appointment schedule or vehicle release in-app, or vie e-mail or SMS

  • Ensure job completion and quality using E-signature capabilities

Streamline your entire elevator & escalator MRO operations
starting at $50/month

Other Things You Can Have Inside Steer

Steer’s Field Service Management solution can help you manage your elevator & escalator MRO operations in many ways:

  • Contractor Management​

  • Customer Database​

  • Parts & Consumables Inventory​

  • Invoicing Integration​

  • Service Contract Management​

  • Sales Pipeline Management​

  • New Customer Onboarding​

  • Procurement Management​

  • Collection Management​

  • IoT Add-Ons

Frequently Asked Questions

What is an Elevator & Escalator MRO solution?

Does Steer have an Elevator & Escalator MRO solution?

Is the Steer Elevator & Escalator MRO solution accessible via mobile?

Is Steer hard to learn?

What other industries can use a field service management solution?

What is an Elevator & Escalator MRO solution?

An Elevator & Escalator Repair & Maintenance solution is used by elevator and escalator manufacturers or service providers and their staff to organize and manage auto repair and maintenance operations. It is a platform that helps with service request management, technician dispatch management, field reporting, invoicing, and more. Having an Elevator & Escalator MRO solution enables companies to run their business more efficiently and helps boost productivity and visibility across the team.

About Steer

The Steer Team seeks to help you create enormous business value – along with creating potentially life-changing experiences for customers.

We at Steer envision a world where innovators like you are not restricted by the inability to write code in order to create impactful digital solutions.

We have built a platform that allows you and your team to create and experiment with powerful digital solutions that address business challenges, create great customer experiences and cater to new markets that were not viable before. We strive to work with you to build a better world - one digital solution at a time.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and is ISO-certified in Quality Management Systems and in Information Security Management Systems. BlastAsia is also a Microsoft Gold Partner for Application Development and Cloud Platform.

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QuickReach Pte Ltd

68 Circular Road, #02-01, Singapore 049422

QuickReach Inc.
L29 Joy Nostalg Center

17 ADB Avenue, Pasig City,

Philippines 1605