FACILITIES MANAGEMENT

Manage your facilities from anywhere, around the clock

Supercharge your maintenance teams with web and mobile solutions for facilities management

Boost team efficiency by shifting facilities maintenance operations online

Ensure better customer experience and higher team performance for your Facilities Maintenance operations

Boost Field Staff Productivity​

40% Improvement in technician productivity​

Streamline Work Order Processing​

20% Increase in service response time​

Enhance Customer Satisfaction​

20% Increase in first-time fix rate​
95% Rate for meeting SLAs​

MOBILE APP FOR TECHNICIANS

Capture field productivity and work status as it progresses

The Steer Mobile extension app enables facilities management teams to:

  • Accomplish checklists for facility service​s rendered

  • Upload service-related files and images

  • Access manuals and videos ​while in the field

SERVICE DISPATCH MANAGEMENT

Accomplish work orders faster and more efficiently than ever

See all field staff’s schedules across the day/week so you can assign work more efficiently​. Get a snapshot of all the ongoing tasks and get instant status updates of each stakeholder​

  • Manage team schedule conveniently and assign date and time of work on available days

  • See entire job and customer information

  • Monitor SLAs of various field work

  • Track location of each field worker real-time

MOBILE APP FOR CUSTOMERS

Have an on-demand booking solution for facility maintenance services

Enable customers to file for a service request by filling out a custom form on your website or via a custom mobile app​

  • Allow online booking of facility maintenance or repair service

  • Send notifications on appointment schedule or vehicle release in-app, or via e-mail or SMS

  • Ensure job completion and quality using E-signature capabilities

Streamline your entire facilities management operations
starting at $50/month

Other Things You Can Have Inside Steer

Steer’s Field Service Management solution can help you manage your facilities management operations in many ways:

  • Contractor Management​

  • Customer Database​

  • Parts & Consumables Inventory​

  • Invoicing Integration​

  • Service Contract Management​

  • Sales Pipeline Management​

  • New Customer Onboarding​

  • Procurement Management​

  • Collection Management​

  • IoT Add-Ons

Frequently Asked Questions

What is a facilities management solution?

Does Steer have a facilities management solution?

Is the Steer facilities management solution accessible via mobile?

Is Steer hard to learn?

What other industries can use a field service management solution?

What is a facilities management solution?

A facilities management solution is used by business owners and their staff to organize and manage facilities maintenance operations. It is a platform that helps manage client requests, dispatching of field workers, field reporting, invoicing, and more. Having a facilities management solution enables companies to run their business more efficiently and helps boost productivity and visibility across the team.

About Steer

Steer helps companies like yours transform the way you do business through ordering & fulfillment automation.

We envision a world where your customers love your brand because you provide them with seamless and pleasant experiences through 24/7 access to products and services and transparent & convenient payment. At the same time, our platform helps you achieve smooth-like-butter operations supported by reduced waste & costs, better scalability, and higher profitability.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and  is a Microsoft Gold Partner for Application Development and Cloud Platform.

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FIELD SERVICE MANAGEMENT

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QuickReach Pte Ltd

68 Circular Road, #02-01, Singapore 049422

QuickReach Inc.
L29 Joy Nostalg Center

17 ADB Avenue, Pasig City,

Philippines 1605