Ensure higher team performance and better debtor experience through online field debt collection solutions
BOOST FIELD COLLECTOR PRODUCTIVITY
Yield 40% improvement in productivity among in-house/3rd-party collectors by empowering them with the right tools and information while in the field
SIMPLIFY OPERATIONS MANAGEMENT
By reliably assigning and instantly scheduling the right field collectors for the job, enjoy an increase in overall debt collection
ENHANCE DEBTOR EXPERIENCE
Provide borrowers with easy online tracking of amortization, access to schedule of due payments, and notifications for collections
Better Together
Steer’s Field Debt Collection Management solution makes your operations more transparent and efficient for your team and your clients
Dispatcher
on their desktop
Creates collection/delinquency tickets and assigns collection to a field collector
Field Collector
on their smartphone/tablet
Gets notified on borrower details for collection, inputs payment updates or promises to pay, and submits the report
Debtor
on their smartphone
Receives notification on due dates and reminders on collection schedules
Manager
on their smartphone/desktop
Sees reports across various borrower accounts as well as all field collector activities at any time
Industry Applications
Steer’s Field Debt Collection Management solution works for businesses at any size, type, and business model:
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Credit Companies
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Lending Companies
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Banks
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Unions
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Cooperatives
Top Features
Boost Field Debt Collector Productivity
CHECKLISTS
Give your field debt collectors the right checklist for the right kind of loan product availed by debtors which they can update with payment status or input promise to pay dates
FILE UPLOADS
Let collectors upload photos of promissory notes or other documents that are needed per account
ACCESS TO DEBTOR HISTORY
Provide collectors access to collection and payment histories of debtors so they can get updated on the current status of accounts for collection
Simplify Operations Management
SCHEDULING & DISPATCHING
See all field debt collectors' schedules across the day/week so you can assign work more efficiently
REAL-TIME STATUS UPDATES
Get a snapshot of all the ongoing tasks and get instant status updates of each stakeholder
REPORTS
Generate reports instantly and gain insights from data across field debt collectors
Enhance Debtor Experience
NOTIFICATIONS
Have custom notifications via email, in-app, or SMS to keep your clients in the loop at before, during, and after the field collection
ELECTRONIC SIGNATURES
Let customers sign off collection status or promissory notes on a smartphone or tablet