HVAC MRO SERVICES

Boost productivity & performance via web & mobile solutions

Modernize your HVAC field worker reporting and service dispatch management using an HVAC software for MRO services built on Steer

Level up your HVAC services by shifting your processes online

Yield higher team performance and improve customer experience through mobile & web field service management solutions​

Boost Field Staff Productivity​

40% Improvement in technician productivity​

Streamline Work Order Processing​

20% Increase in service response time​

Enhance Customer Satisfaction​

20% Increase in first-time fix rate​
95% Rate for meeting SLAs​

MOBILE APP FOR TECHNICIANS

Capture field productivity and work status as it progresses

The Steer Mobile extension app enables HVAC MRO field workers to:

  • Accomplish checklists for HVAC MRO service​s rendered

  • Upload service-related files and images

  • Access manuals and videos ​while in the field

SERVICE DISPATCH MANAGEMENT

Accomplish work orders faster and more efficiently than ever

See all field staff’s schedules across the day/week so you can assign work more efficiently​. Get a snapshot of all the ongoing tasks and get instant status updates of each stakeholder​

  • Manage team schedule conveniently and assign date and time of work on available days

  • See entire job and customer information

  • Monitor SLAs of various field work

  • Track location of each field worker real-time*

MOBILE APP FOR CUSTOMERS

Have an on-demand booking solution for HVAC MRO services

The Steer Mobile extension app enables staff to: ​

  • Allow online booking of HVAC maintenance or repair services

  • Send notifications on appointment schedule or vehicle release in-app, or vie e-mail or SMS

  • Ensure job completion and quality using E-signature capabilities

Streamline your entire HVAC MRO operations
starting at $50/month

Other Things You Can Have Inside Steer

Steer’s Field Service Management solution can help you manage your HVAC MRO operations in many ways:

  • Contractor Management​

  • Customer Database​

  • Parts & Consumables Inventory​

  • Invoicing Integration​

  • Service Contract Management​

  • Sales Pipeline Management​

  • New Customer Onboarding​

  • Procurement Management​

  • Collection Management​

  • IoT Add-Ons

Frequently Asked Questions

What is an HVAC 
MRO solution?

Does Steer have an HVAC MRO solution?

Is the Steer HVAC MRO solution accessible via mobile?

Is Steer hard to learn?

What other industries can use a field service management solution?

What is an HVAC MRO solution?

A Heating, Ventilation, Air Conditioning (HVAC) Maintenance, Repair, and Overhaul (MRO) solution is used by business owners and their staff to organize and manage HVAC operations. It is a platform that helps manage client requests, dispatching of field workers, field reporting, invoicing, and more. Having an HVAC MRO solution enables companies to run their business more efficiently and helps boost productivity and visibility across the team.

About Steer

The Steer Team seeks to help you create enormous business value – along with creating potentially life-changing experiences for customers.

We at Steer envision a world where innovators like you are not restricted by the inability to write code in order to create impactful digital solutions.

We have built a platform that allows you and your team to create and experiment with powerful digital solutions that address business challenges, create great customer experiences and cater to new markets that were not viable before. We strive to work with you to build a better world - one digital solution at a time.

Steer was created by the same team behind BlastAsia. Established in 2001, BlastAsia is one of the largest software product engineering companies in the Philippines and is ISO-certified in Quality Management Systems and in Information Security Management Systems. BlastAsia is also a Microsoft Gold Partner for Application Development and Cloud Platform.

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FIELD SERVICE MANAGEMENT

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QuickReach Pte Ltd

68 Circular Road, #02-01, Singapore 049422

QuickReach Inc.
L29 Joy Nostalg Center

17 ADB Avenue, Pasig City,

Philippines 1605